Gone Wrong
However, there was some problem with the ground handling which was supposed to provide her special assistance, so Ms. Burton missed her flight. Then, she was told to wait another one and a half for her luggage – a walking aid and a suitcase – to be returned to her.
Gone Wrong
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Finding Out
The airline eventually discovered the baggage had been flown to Bordeaux despite the fact that she wasn’t on the flight. All the baggage gets scanned prior to the plane taking off, but aviation security should make sure the bags are offloaded if the luggage is checked in but the passenger doesn’t get on the plane.
Finding Out
