Unhappy
Needless to say, this turn of events did not sit well with the family. They became really frustrated at how the airline handled the situation. According to Mr. Gray, EasyJet staff informed him that there wasn’t a last call on the speaker system because of a “silent airport” policy.

Unhappy
Information Desk
Mr. Gray then said that an employee at the information desk of Bristol Airport told him such a policy did not exist at the airport. Aside from that, the information desk also told him the gate had not closed at 7:06 am, but instead shut at 7:12 am.

Information Desk