Doesn’t Add Up
The spokesperson added, “Following concerns about her clothing crew politely requested that the customer wear an additional top for the flight which the customer agreed to.” However, why did they make Harriet leave the flight after she complied with their request?

Doesn’t Add Up
Lesson Learned
“However, she then proceeded to act disruptively towards a member of our crew,” the statement continued. “Our cabin and ground crew are trained to assess all situations and to act quickly and appropriately. We do not tolerate abusive or threatening behavior towards our staff.”

Lesson Learned